Get Started with Intel® RealSense™ ID. Facial authentication solution.

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Get Started with Intel® RealSense™ ID

Congratulations! Now that you’ve got your Intel® RealSense™ ID device, start using it by following these simple steps.

What’s in the box?

Intel RealSense ID Solution F455
Intel RealSense ID Solution F455
USB-C* Cable
USB-C* Cable

Connecting Intel RealSense ID

Illustration showing the F455 camera being connected to a laptop with USB C cable

Using the provided USB 2 Type C cable, connect the peripheral to your PC or host device.

Download and install the latest Intel RealSense ID SDK

The Intel RealSense ID SDK includes the Intel RealSense ID Viewer software, API documentation and libraries for Windows, Linux and Android as well as code samples.
It can be found on the Intel RealSense GitHub page.

Install the appropriate version of the SDK for your platform. If you are a Windows user,  the Intel RealSense ID SDK installer will launch the Viewer after installation.


Using the Intel RealSense ID Viewer software

The viewer software is designed to allow you to quickly test and evaluate a variety of features of your new Intel RealSense ID device.

Enroll a new user

With an F455/F450 correctly attached, the viewer software will show the following screen:

Intel RealSense ID Viewer main screen

Sitting or standing 50-60 cm from the camera, ideally with good ambient light and minimal backlighting. Click “Enroll” and enter your name.

Enroll with Intel RealSense ID Viewer

After entering your name, the system will enroll you and display a success message.

Successfully Enrolled screen


Once you have enrolled, you can test authentication.

Click on “Authenticate.” This will attempt to authenticate you once. With the “repeat” checkbox selected, the system will continuously attempt to authenticate you until the stop button is clicked.

Authenticating viewer

Deleting a user

Use the checkboxes by the usernames in the left pane to select users for deletion and use the trash icon to delete them. This action cannot be undone – any users erroneously deleted must be re-enrolled. The upper checkbox can be used to delete all enrolled users.

How to delete a user

Settings menu

There are a number of configurable settings that allow you to customize the operation of your F450/F455.

Using the gear icon in the top right corner will open the following window.

Settings menu UI

Confidence level – This setting allows you to test an operating mode that supports partially covered faces (e.g. due to face masks). Medium confidence will allow authentication with greater tolerance, where High confidence might reject partially covered faces in some situations.

Camera Rotation – In situations where the camera might need to be mounted upside down (for example to conform to a specific industrial design) the operational mode should be set to 180 degrees.

Host Mode – By default, the user database information is saved on the F450/F455 device. By switching to “Yes” you can save the user database in another location.

Firmware Update – This will allow you to update the firmware on the connected device as described in the following section.

Updating face template

Using the save disk icon in the top right corner of the viewer will allow you to update the stored face template and save it to the device.

Save icon highlighted in UI

Updating Firmware

You can download the latest firmware here.

In some situations when opening the viewer, you will be prompted to update the firmware before using.

Firmware error screen

Download the latest firmware here and then go to the settings menu and click the "Browse" button in the “Firmware update” section.

Settings menu UI

Make sure your device is securely connected and navigate to the firmware file you just downloaded.

Selecting firmware

Click open and wait for the update to complete. 

UI showing updating firmware progress

When the update is complete, disconnect and reconnect the device, and press "OK" to restart the application.

Firmware update success


We have created a documentation portal to help you get started. For additional information please refer to the Intel® RealSense™ ID Solution documentation page.


Our cross-platform ID SDK is open-source, created with the developer in mind. It is designed to plug into your user authentication systems.



Ready to get started? Buy your Intel RealSense devices here. Fast worldwide shipping directly from Intel.



Make the most out of your Intel RealSense devices with extensive documentation and whitepapers.

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